Alkira incident

Dashboard And Management Portal timeout errors

Notice Resolved View vendor source →

Alkira experienced a notice incident on February 8, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2024, 12:45 AM UTC
Resolved
Feb 07, 2024, 11:30 PM UTC
Duration
—
Detected by Pingoru
Feb 08, 2024, 12:45 AM UTC

Update timeline

  1. resolved Feb 08, 2024, 12:45 AM UTC

    Dashboard and Management Portal Services had intermittent connectivity issues with backend, because of which both services were unavailable intermittently. Our internal alerts fired starting at 3:30 PM PST, indicating this issue. We have fully resolved the issue by 4:10 PM PST. Reach out to Alkira Support if you have any questions.