AlienVault incident

USM Anywhere Service Issue - Cause Identified

Major Resolved View vendor source →

AlienVault experienced a major incident on October 29, 2025 affecting USM Anywhere Service, lasting 17h 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 05:03 PM UTC
Resolved
Oct 30, 2025, 10:10 AM UTC
Duration
17h 6m
Detected by Pingoru
Oct 29, 2025, 05:03 PM UTC

Affected components

USM Anywhere Service

Update timeline

  1. identified Oct 29, 2025, 05:03 PM UTC

    Currently we are monitoring a critical reported outage with Microsoft, specifically the Azure Portal. This outage may impact Azure Sensor Deployments and Portal Logins. We are seeing delay in Microsoft Entra Authentications. For Status Updates pls track the following link. https://azure.status.microsoft/en-us/status

  2. monitoring Oct 29, 2025, 06:00 PM UTC

    A fix has been implemented by Microsoft and LevelBlue is currently monitoring the situation. Please follow the details on the Azure Status Page https://azure.status.microsoft/en-us/status

  3. resolved Oct 30, 2025, 10:10 AM UTC

    This incident has been resolved.