AlienVault incident

Authentication Issue

Critical Resolved View vendor source →

AlienVault experienced a critical incident on January 10, 2026 affecting USM Anywhere Service, lasting 5h 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2026, 03:45 AM UTC
Resolved
Jan 10, 2026, 08:55 AM UTC
Duration
5h 10m
Detected by Pingoru
Jan 10, 2026, 03:45 AM UTC

Affected components

USM Anywhere Service

Update timeline

  1. investigating Jan 10, 2026, 03:45 AM UTC

    We are currently investigating an ongoing issue with users unable to login to their Anywhere Platform.

  2. resolved Jan 10, 2026, 08:55 AM UTC

    This incident has been resolved.