AlertSite experienced a critical incident on November 21, 2025 affecting Singapore, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Singapore
Update timeline
- investigating Nov 21, 2025, 12:20 PM UTC
We are experiencing an outage with our monitoring nodes in Singapore. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
- resolved Nov 21, 2025, 12:46 PM UTC
We have resolved the issue that was causing outage with our monitoring nodes in Singapore. It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.