AlertSite incident

Kansas City, KS - Monitoring Location Outage

Critical Resolved View vendor source →

AlertSite experienced a critical incident on December 3, 2025 affecting Kansas City, KS, lasting 9h 22m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 05:35 PM UTC
Resolved
Dec 04, 2025, 02:57 AM UTC
Duration
9h 22m
Detected by Pingoru
Dec 03, 2025, 05:35 PM UTC

Affected components

Kansas City, KS

Update timeline

  1. investigating Dec 03, 2025, 05:35 PM UTC

    We are experiencing an outage with our monitoring nodes in Kansas City, KS. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

  2. resolved Dec 04, 2025, 02:57 AM UTC

    We have resolved the issue that was causing outage with our monitoring nodes in Kansas City, KS. It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.