AlertSite incident
Madrid, Spain - Monitoring Location Outage
AlertSite experienced a critical incident on January 5, 2026 affecting Madrid, Spain, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 05, 2026, 01:24 PM UTC
We are experiencing an outage with our monitoring nodes in Madrid, Spain. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
- resolved Jan 05, 2026, 02:04 PM UTC
We have resolved the issue that was causing outage with our monitoring nodes in Madrid, Spain It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.