AlertSite incident

Okta SSO Login Issue in AlertSite – Resolution Steps

Notice Resolved View vendor source →

AlertSite experienced a notice incident on September 11, 2025, lasting 202d 7h. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2025, 11:29 AM UTC
Resolved
Apr 01, 2026, 07:15 PM UTC
Duration
202d 7h
Detected by Pingoru
Sep 11, 2025, 11:29 AM UTC

Update timeline

  1. investigating Sep 11, 2025, 11:29 AM UTC

    Dear User, If you have integrated Okta SSO with AlertSite and noticed that it has stopped working recently, we request you to follow the steps below to resolve the issue: Step 1: Go to the AlertSite Settings page and click on Single Sign-On. Step 2: Copy the Entity ID from the AlertSite SAML Settings section and replace the existing one in your Okta account. We appreciate your cooperation and regret any inconvenience caused. Thank you,

  2. resolved Apr 01, 2026, 07:15 PM UTC

    This incident has been resolved.