akenza incident

Errors with query API

Major Resolved View vendor source →

akenza experienced a major incident on November 1, 2024 affecting API, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Nov 01, 2024, 12:30 PM UTC
Resolved
Nov 01, 2024, 02:32 PM UTC
Duration
2h 1m
Detected by Pingoru
Nov 01, 2024, 12:30 PM UTC

Affected components

API

Update timeline

  1. investigating Nov 01, 2024, 12:30 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 01, 2024, 12:37 PM UTC

    We have identified an issue where the query api would return incomplete results between 13.15 and 13.30 and are now monitoring a fix.

  3. resolved Nov 01, 2024, 02:32 PM UTC

    This incident has been resolved.