akenza incident

Downlink rule actions invoked multiple times

Minor Resolved View vendor source →

akenza experienced a minor incident on February 4, 2025 affecting HTTP Data Gateway and MQTT Data Gateway and 1 more component, lasting 17d 3h. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2025, 01:09 PM UTC
Resolved
Feb 21, 2025, 04:39 PM UTC
Duration
17d 3h
Detected by Pingoru
Feb 04, 2025, 01:09 PM UTC

Affected components

HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway

Update timeline

  1. investigating Feb 04, 2025, 01:09 PM UTC

    We are currently investigating an issue where downlink rule actions are invoked more than once.

  2. monitoring Feb 20, 2025, 10:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 21, 2025, 04:39 PM UTC

    This incident has been resolved.