akenza incident

Mail output connectors not working properly

Minor Resolved View vendor source →

akenza experienced a minor incident on June 17, 2025 affecting HTTP Data Gateway and MQTT Data Gateway and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2025, 10:00 AM UTC
Resolved
Jun 18, 2025, 11:14 AM UTC
Duration
1d 1h
Detected by Pingoru
Jun 17, 2025, 10:00 AM UTC

Affected components

HTTP Data GatewayMQTT Data GatewayCoAP Data Gateway

Update timeline

  1. identified Jun 18, 2025, 08:12 AM UTC

    We are investigating an issue with mail output connectors where mails in data flows and rules are not processed properly.

  2. monitoring Jun 18, 2025, 08:42 AM UTC

    A fix has been implemented and mails have been reprocessed.

  3. resolved Jun 18, 2025, 11:14 AM UTC

    This incident has been resolved and mail notifications are again working normally. We apologize for any inconvenience caused by this outage.