akenza Outage History

akenza is up right now

Pingoru has recorded 49 incidents for akenza: 34 in the last 12 months and 6 in the last 90 days.

Source: status.akenza.io

49incidents recorded
34last 12 months
6last 90 days
3 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct1%
Pingoru began tracking akenza in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202665 of 720 (1%)
May 202622 of 744 (0%)
June 202644 of 720 (1%)
July 202610 of 744 (0%)
August 202623 of 744 (0%)
September 2026319 of 720 (3%)
October 202614 of 517 (1%)

Incidents, newest first

Notice October 9, 2026 Increased data processing delay for akenza GCP Pub/Sub outputs 3h 57m API

Started Oct 09, 2026, 02:57 PM UTC· resolved Oct 09, 2026, 06:54 PM UTC

  1. identified Oct 09, 2026, 02:57 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Oct 09, 2026, 02:58 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Oct 09, 2026, 06:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 29, 2026 Increased errors for Genio features 8h 59m API

Started Sep 29, 2026, 12:53 PM UTC· resolved Sep 29, 2026, 09:52 PM UTC

  1. investigating Sep 29, 2026, 12:53 PM UTC

    We are currently investigating an issue with Azure Open AI services that leads to increased errors with Genio related features.

  2. resolved Sep 29, 2026, 09:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 10, 2026 Increased data processing delay for akenza DB outputs 2h 48m HTTP Data Gateway, MQTT Data Gateway, CoAP Data Gateway

Started Sep 10, 2026, 07:52 AM UTC· resolved Sep 10, 2026, 10:40 AM UTC

  1. investigating Sep 10, 2026, 07:52 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 10, 2026, 08:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 10, 2026, 10:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 27, 2026 Issues when processing LoRaWAN downlinks 3h 18m API

Started Aug 27, 2026, 03:55 PM UTC· resolved Aug 27, 2026, 07:14 PM UTC

  1. investigating Aug 27, 2026, 04:34 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 27, 2026, 04:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2026, 07:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 19, 2026 Increased error rate for MQTT uplink processing –

Started Aug 19, 2026, 04:30 AM UTC· resolved Aug 19, 2026, 04:30 AM UTC

  1. resolved Aug 19, 2026, 05:38 AM UTC

    Between 6.42AM and 6.46AM we observed an increased error rate for MQTT uplinks during which messages with QoS < 2 might not have been processed.

Read the full incident report →

Notice July 22, 2026 Data stream websocket API not available –

Started Jul 22, 2026, 04:00 PM UTC· resolved Jul 22, 2026, 04:00 PM UTC

  1. resolved Jul 22, 2026, 09:54 PM UTC

    Due to a configuration error, the websocket API for subscribing to live data streams was not available between 06:00PM and 11.55PM.

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Notice June 21, 2026 Increased data processing lag for akenza DB outputs –

Started Jun 21, 2026, 11:30 PM UTC· resolved Jun 21, 2026, 11:30 PM UTC

  1. resolved Jun 22, 2026, 06:53 AM UTC

    Between 1.30 and 2.15AM, we have experienced increased data processing lags for akenza DB outputs.

Read the full incident report →

Minor June 16, 2026 Increased API errors when loading assets 3h 10m API

Started Jun 16, 2026, 02:53 PM UTC· resolved Jun 16, 2026, 06:04 PM UTC

  1. investigating Jun 16, 2026, 02:53 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 16, 2026, 03:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 16, 2026, 06:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 4, 2026 Unreachable database due to unplanned operation 12m API

Started Jun 04, 2026, 05:16 PM UTC· resolved Jun 04, 2026, 05:28 PM UTC

  1. investigating Jun 04, 2026, 05:16 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 04, 2026, 05:16 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 04, 2026, 05:19 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jun 04, 2026, 05:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 28, 2026 Increased API errors and data processing delays –

Started May 28, 2026, 12:00 AM UTC· resolved May 28, 2026, 12:00 AM UTC

  1. resolved May 28, 2026, 06:37 AM UTC

    Between 02.10AM and 03.00AM we experienced increased API errors and data processing delays for some endpoints.

Read the full incident report →

Major May 7, 2026 Swisscom CMP LPN: Abnormal Platform Load 2h 4m Swisscom CMP LPN

Started May 07, 2026, 01:13 PM UTC· resolved May 07, 2026, 03:17 PM UTC

  1. identified May 07, 2026, 01:13 PM UTC

    Swisscom CMP LPN devices currently cannot be edited, registered or de-registered.

  2. resolved May 07, 2026, 03:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 23, 2026 Increased API errors when loading the asset inventory –

Started Apr 23, 2026, 09:00 AM UTC· resolved Apr 23, 2026, 09:00 AM UTC

  1. resolved Apr 23, 2026, 09:18 AM UTC

    Between 10.55 and 11.05 we experienced increased errors and timeouts when loading the asset inventory.

Read the full incident report →

Minor April 20, 2026 Increased data processing lag and data query retrieval errors 33m API, HTTP Data Gateway

Started Apr 20, 2026, 05:00 PM UTC· resolved Apr 20, 2026, 05:34 PM UTC

  1. investigating Apr 20, 2026, 05:22 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 20, 2026, 05:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 20, 2026 Incident with asset related operations 3h 33m API, Frontend

Started Apr 20, 2026, 12:51 PM UTC· resolved Apr 20, 2026, 04:24 PM UTC

  1. investigating Apr 20, 2026, 12:51 PM UTC

    We are currently investigating this issue.

  2. identified Apr 20, 2026, 01:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 20, 2026, 01:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 20, 2026, 02:44 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 20, 2026, 04:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 17, 2026 Increased API error rates 40m

Started Apr 17, 2026, 10:30 PM UTC· resolved Apr 17, 2026, 11:10 PM UTC

  1. resolved Apr 18, 2026, 05:27 AM UTC

    We have observed increased API and slightly increased processing error rates between 00.35AM and 01.10AM CEST.

Read the full incident report →

Notice April 16, 2026 Hourly aggregation data quality incident –

Started Apr 16, 2026, 10:46 AM UTC· resolved Apr 16, 2026, 10:46 AM UTC

  1. resolved Apr 16, 2026, 10:46 AM UTC

    On Wednesday 15th April 2026 between 14h and 19h (Zurich Time, UTC+2), some hourly aggregation data were not computed by the system. A fix was deployed on 19h and the following hourly aggregation data were all correctly computed.

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Minor April 1, 2026 Increased API errors when loading the device inventory 39m API

Started Apr 01, 2026, 12:29 PM UTC· resolved Apr 01, 2026, 01:08 PM UTC

  1. investigating Apr 01, 2026, 12:29 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 01, 2026, 12:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 01, 2026, 01:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 20, 2026 Increased data processing latency 3h 4m HTTP Data Gateway, MQTT Data Gateway, CoAP Data Gateway

Started Mar 20, 2026, 10:29 AM UTC· resolved Mar 20, 2026, 01:34 PM UTC

  1. investigating Mar 20, 2026, 10:29 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 20, 2026, 10:51 AM UTC

    A fix has been implemented and data is no longer processed with increased latency. We are currently monitoring the results.

  3. resolved Mar 20, 2026, 01:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2026 Data processing logs currently not up to date 12h 13m HTTP Data Gateway, MQTT Data Gateway, CoAP Data Gateway

Started Mar 19, 2026, 09:28 AM UTC· resolved Mar 19, 2026, 09:41 PM UTC

  1. investigating Mar 19, 2026, 09:28 AM UTC

    We are currently investigating an issue with data processing logs where some of the debugging logs are not up to date.

  2. monitoring Mar 19, 2026, 03:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 19, 2026, 09:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 18, 2026 Increased message processing latency for akenza database outputs 3h 12m HTTP Data Gateway, MQTT Data Gateway, CoAP Data Gateway

Started Mar 18, 2026, 03:42 PM UTC· resolved Mar 18, 2026, 06:54 PM UTC

  1. investigating Mar 18, 2026, 03:42 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 18, 2026, 04:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 18, 2026, 06:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 14, 2026 Increased error rate for api keys –

Started Mar 14, 2026, 09:00 AM UTC· resolved Mar 14, 2026, 09:00 AM UTC

  1. resolved Mar 14, 2026, 09:22 AM UTC

    During a short time frame (10.12-10.14AM), we experienced an increased amount of 404 errors when authenticating with api keys.

Read the full incident report →

Major February 16, 2026 Increased error rate for some query endpoints 3h 44m API

Started Feb 16, 2026, 03:00 PM UTC· resolved Feb 16, 2026, 06:45 PM UTC

  1. investigating Feb 16, 2026, 03:00 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 16, 2026, 03:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 16, 2026, 06:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 12, 2026 Delay in ingestion of aggregate data 1h 1m API

Started Feb 12, 2026, 03:38 PM UTC· resolved Feb 12, 2026, 04:39 PM UTC

  1. investigating Feb 12, 2026, 03:38 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 12, 2026, 03:57 PM UTC

    Ingestion of aggregate data is now running on time again. Delays have been catched up. Monitoring the fix in progress.

  3. resolved Feb 12, 2026, 04:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 10, 2026 Increased Processing Latency 2h 1m HTTP Data Gateway, MQTT Data Gateway, CoAP Data Gateway

Started Feb 10, 2026, 11:28 AM UTC· resolved Feb 10, 2026, 01:30 PM UTC

  1. investigating Feb 10, 2026, 11:28 AM UTC

    We are currently investigating this issue.

  2. identified Feb 10, 2026, 12:24 PM UTC

    The problem has been identified, most of the delays have been caught up, however some delays still require reprocessing.

  3. resolved Feb 10, 2026, 01:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 18, 2025 Increased error rate for HTTP uplinks 3h 6m HTTP Data Gateway

Started Dec 18, 2025, 02:46 PM UTC· resolved Dec 18, 2025, 05:53 PM UTC

  1. investigating Dec 18, 2025, 02:46 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 18, 2025, 03:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 18, 2025, 05:53 PM UTC

    This incident has been resolved.

Read the full incident report →