Airbrake experienced a critical incident on July 14, 2025 affecting Web App, lasting 1h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 13, 2025, 02:54 PM UTC
We are currently investigating an issue causing the login page and dashboard to fail loading due to an error. Please reach out to [email protected] if you have any questions. We apologize for the inconvenience.
- monitoring Jul 13, 2025, 05:03 PM UTC
The web application is back up and account API is no longer experiencing errors. We're continuing to monitor the resolution. Please reach us at [email protected] if you have any questions.
- monitoring Jul 14, 2025, 12:58 AM UTC
The web app is experiencing errors which is preventing users from accessing the error dashboard. This is an issue that resurfaced after being resolved earlier today. We will update this post after further investigation.
- monitoring Jul 14, 2025, 06:05 PM UTC
The web application is back up and account API is no longer experiencing errors. We're continuing to monitor the resolution again. Please reach us at [email protected] if you have any questions.
- resolved Jul 22, 2025, 08:06 PM UTC
This incident has been resolved.