Airbrake Outage History

Airbrake is up right now

Airbrake had 8 outages in the last 2 years totaling 188h 44m of downtime — averaging 0.3 incidents per month.

There were 8 Airbrake outages since May 27, 2025 totaling 188h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.airbrake.io

Major July 13, 2026

Metric graphs not loading

Detected by Pingoru
Jul 13, 2026, 03:15 PM UTC
Resolved
Jul 14, 2026, 03:29 AM UTC
Duration
12h 14m
Affected: Web App
Timeline · 3 updates
  1. investigating Jul 14, 2026, 02:34 AM UTC

    Our dashboard graphs are currently not loading as expected. We are investigating the root cause and will share an update as soon as we have more information.

  2. identified Jul 14, 2026, 03:10 AM UTC

    We have identified the issue affecting service availability and are working through recovery steps. We are continuing to work on restoring normal operation and will share another update as soon as service is stable.

  3. resolved Jul 14, 2026, 03:29 AM UTC

    The incident has been resolved and metrics are back online. There will be a dip in metric count graphs while the incident was experienced. Error event data was recorded normally and was unaffected. We apologize for the inconvenience. If you have any questions please reach us at [email protected].

Read the full incident report →

Major June 1, 2026

Email notifications

Detected by Pingoru
Jun 01, 2026, 02:22 PM UTC
Resolved
Jun 01, 2026, 03:53 PM UTC
Duration
1h 30m
Affected: Notifications
Timeline · 2 updates
  1. investigating Jun 01, 2026, 02:22 PM UTC

    Airbrake is currently experiencing an issue with email notification delivery. Errors are being processed as normal. We will update this incident as we work to resolve this issue.

  2. resolved Jun 01, 2026, 03:53 PM UTC

    We've resolved an issue with our email notifications. The issue was caused by email asset delivery which we've resolved. We apologize for any inconvenience. Please email support at [email protected] if you have any questions or concerns.

Read the full incident report →

Notice May 6, 2026

Error dashboard loading issues

Detected by Pingoru
May 06, 2026, 11:00 AM UTC
Resolved
May 06, 2026, 11:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved May 07, 2026, 02:55 AM UTC

    A subset of customers experienced an issue where the error dashboard list was not loading properly. This may have resulted in error filtering being faulty or the errors list being blank. The issue was escalated to our techops team which resolved the issue. We apologize for the inconvenience that this has caused. If you have any questions or concerns, please reach us at [email protected].

Read the full incident report →

Major July 24, 2025

Dashboard unavailble

Detected by Pingoru
Jul 24, 2025, 12:38 AM UTC
Resolved
Jul 24, 2025, 05:24 PM UTC
Duration
16h 46m
Affected: Web App
Timeline · 3 updates
  1. investigating Jul 24, 2025, 12:38 AM UTC

    We are currently investigating an issue causing individual project dashboard and settings pages to be unavailable. We apologize for the inconvenience. Please email us at [email protected] if you have any questions.

  2. monitoring Jul 24, 2025, 01:22 AM UTC

    The error dashboard and settings pages are available again. We're continuing to monitor and investigate the issue.

  3. resolved Jul 24, 2025, 05:24 PM UTC

    The issue causing intermittent dashboard loading issues has been resolved. If you have any questions, please reach us at [email protected]. We apologize for the inconvenience.

Read the full incident report →

Critical July 14, 2025

Airbrake dashboard unavailable

Detected by Pingoru
Jul 14, 2025, 02:45 AM UTC
Resolved
Jul 14, 2025, 04:30 AM UTC
Duration
1h 45m
Affected: Web App
Timeline · 5 updates
  1. investigating Jul 13, 2025, 02:54 PM UTC

    We are currently investigating an issue causing the login page and dashboard to fail loading due to an error. Please reach out to [email protected] if you have any questions. We apologize for the inconvenience.

  2. monitoring Jul 13, 2025, 05:03 PM UTC

    The web application is back up and account API is no longer experiencing errors. We're continuing to monitor the resolution. Please reach us at [email protected] if you have any questions.

  3. monitoring Jul 14, 2025, 12:58 AM UTC

    The web app is experiencing errors which is preventing users from accessing the error dashboard. This is an issue that resurfaced after being resolved earlier today. We will update this post after further investigation.

  4. monitoring Jul 14, 2025, 06:05 PM UTC

    The web application is back up and account API is no longer experiencing errors. We're continuing to monitor the resolution again. Please reach us at [email protected] if you have any questions.

  5. resolved Jul 22, 2025, 08:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 16, 2025

Dashboard graph availability

Detected by Pingoru
Jun 16, 2025, 08:48 PM UTC
Resolved
Jun 17, 2025, 01:41 AM UTC
Duration
4h 52m
Affected: Web App
Timeline · 2 updates
  1. investigating Jun 16, 2025, 08:48 PM UTC

    We're investigating an issue where the metric graphs for errors are not displaying properly. Please reach out to us at [email protected] if you have any questions. We apologize for the inconvenience. Error monitoring other than metrics is unaffected.

  2. resolved Jun 17, 2025, 01:41 AM UTC

    A resolution has been implemented for the metrics API issues that resulted in error graphs to not be visible on the dashboard. We're continuing to monitor the service. Please let us know if you have any questions at [email protected].

Read the full incident report →

Notice May 27, 2025

Reduced performance in API and error dashboard

Detected by Pingoru
May 27, 2025, 05:46 PM UTC
Resolved
Jun 03, 2025, 01:16 AM UTC
Duration
6d 7h
Affected: Web AppNotifier API
Timeline · 3 updates
  1. investigating May 27, 2025, 05:46 PM UTC

    We have identified an issue affecting a certain subset of customers and are currently working on remediation. We'll keep this issue updated. Please reach out to [email protected] if you have further questions.

  2. investigating May 29, 2025, 12:24 AM UTC

    We have resolved the backend issue where a subset of Airbrake projects' experienced blank error dashboards. The backlog in error events have been processed. Please reach out to [email protected] if you have further questions.

  3. resolved Jun 03, 2025, 01:16 AM UTC

    Update: A subset of customers experienced service disruptions due to an unresponsive backend API instance. This was triggered by a log storage issue that correlated with a surge in error ingestion traffic. We are actively investigating automated solutions to prevent similar occurrences in the future. We apologize for any inconvenience this caused, please reach out with any questions to [email protected].

Read the full incident report →