Air experienced a minor incident on September 9, 2025 affecting Web App, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Web App
Update timeline
- investigating Sep 09, 2025, 07:55 PM UTC
We’re currently investigating an issue where the app is not loading. Our engineering team is actively working to identify the cause and restore service as quickly as possible.
- resolved Sep 09, 2025, 08:21 PM UTC
The issue preventing the app from loading has been resolved and functionality has been fully restored. We are continuing to monitor performance to ensure stability.