Aiia experienced a major incident on June 3, 2026 affecting Aiia Pay, lasting 23h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Aiia Pay
Update timeline
- investigating Jun 03, 2026, 10:09 AM UTC
We have detected an high number of payment journeys failing in aiia pay flows. Currently investigating
- monitoring Jun 03, 2026, 11:43 AM UTC
The issue was attributed to a caching issue with our cloud provider. Manual intervention has resolved the stale cache issues and the system is restored. We are monitoring for any remaining issues.
- resolved Jun 04, 2026, 09:33 AM UTC
This incident has been resolved.