Aiia incident

Outage in payment journeys in aiia pay

Aiia is currently experiencing a major incident affecting Aiia Pay, which began 7h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 10:09 AM UTC
Resolved
Ongoing
Duration
● 7h 1m
Detected by Pingoru
Jun 03, 2026, 10:09 AM UTC

Affected components

Aiia Pay

Update timeline

  1. investigating Jun 03, 2026, 10:09 AM UTC

    We have detected an high number of payment journeys failing in aiia pay flows. Currently investigating

  2. monitoring Jun 03, 2026, 11:43 AM UTC

    The issue was attributed to a caching issue with our cloud provider. Manual intervention has resolved the stale cache issues and the system is restored. We are monitoring for any remaining issues.