AI Insurance incident

Unable to access backend

Major Resolved View vendor source →

AI Insurance experienced a major incident on September 2, 2022 affecting API, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2022, 02:06 PM UTC
Resolved
Sep 02, 2022, 02:23 PM UTC
Duration
17m
Detected by Pingoru
Sep 02, 2022, 02:06 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 02, 2022, 02:21 PM UTC

    We are currently investigating this issue. Some customers are unable to log in.

  2. investigating Sep 02, 2022, 02:22 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 02, 2022, 02:23 PM UTC

    This incident has been resolved.