AI Insurance experienced a minor incident on January 30, 2023 affecting Application, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Application
Update timeline
- investigating Jan 30, 2023, 07:01 PM UTC
We were notified at 10:49PST that there's an issue with exporting Events data in the application
- investigating Jan 30, 2023, 07:09 PM UTC
We have confirmed that the bug with exporting Event data is also affecting Policies Export, but not affecting Insureds export
- identified Jan 30, 2023, 07:15 PM UTC
The issue has been identified and a fix has been implemented and is in the process of being deployed
- monitoring Jan 30, 2023, 07:35 PM UTC
Fix has been implemented and is live. The problem is resolved and we'll continue to monitor
- resolved Jan 30, 2023, 07:35 PM UTC
This incident has been resolved.