Agilent incident

iLab Australia Site Outage

Notice Resolved View vendor source →

Agilent experienced a notice incident on September 17, 2024 affecting iLab Australia and iLab Australia API, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2024, 10:51 AM UTC
Resolved
Sep 17, 2024, 12:05 PM UTC
Duration
1h 13m
Detected by Pingoru
Sep 17, 2024, 10:51 AM UTC

Affected components

iLab AustraliaiLab Australia API

Update timeline

  1. investigating Sep 17, 2024, 10:51 AM UTC

    At 10:40 AM (UTC), we identified an issue within the iLab Australia instance, where the site is no longer accessible by users. We have started to investigate the issue and will provide further updates shortly.

  2. monitoring Sep 17, 2024, 11:49 AM UTC

    At 11:45 AM (UTC), a fix has been implemented and we are monitoring the results.

  3. monitoring Sep 17, 2024, 11:49 AM UTC

    Site has been tested and is stable.

  4. monitoring Sep 17, 2024, 11:51 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 17, 2024, 12:05 PM UTC

    Site is operational and no issues have been found. We will continue to monitor the site.