Agilent incident

Intermittent Outages in iLab

Notice Resolved View vendor source →

Agilent experienced a notice incident on March 7, 2025 affecting iLab Australia and iLab Australia API and 1 more component, lasting 7h 9m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2025, 05:54 AM UTC
Resolved
Mar 07, 2025, 01:03 PM UTC
Duration
7h 9m
Detected by Pingoru
Mar 07, 2025, 05:54 AM UTC

Affected components

iLab AustraliaiLab Australia APIiLab CanadaiLab Canada APIiLab EuropeiLab Europe API

Update timeline

  1. investigating Mar 07, 2025, 05:54 AM UTC

    We are currently experiencing intermittent outages at random, each lasting for 1 to 2 minutes, for the following iLab server instances: 1. iLab Canada 2. iLab Europe 3. iLab Australia Our team is actively investigating and working to resolve the issue. In the meantime, users can contact Agilent iLab Support via email at [email protected] for more information. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue urgently. Thank you for your patience and understanding. For further updates, please continue to check this page.

  2. resolved Mar 07, 2025, 01:03 PM UTC

    This incident has been resolved. We will continue to monitor on our side, to ensure stability.