Affirm experienced a notice incident on July 3, 2025 affecting US, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 03, 2025, 01:25 AM UTC
We are aware of an issue where increased latency is affecting multiple endpoints and some checkout timeouts. Our team is currently investigating, and we will provide additional updates as soon as possible.
- investigating Jul 03, 2025, 01:46 AM UTC
We have identified the cause of the disruption to our services as due to dynamodb. We are currently working closely with the appropiate teams to resolve the issue as quickly as possible.
- identified Jul 03, 2025, 01:50 AM UTC
We are seeing recovery, one of our partners is working on full resolution. Seeing increased latency across multiple partners but impact is limited to the US only.
- monitoring Jul 03, 2025, 02:05 AM UTC
Our endpoints all look recovered. We will continue to monitor the situation to ensure that our systems are fully operational.
- resolved Jul 03, 2025, 02:11 AM UTC
Latencies have returned to normal levels. We will continue to monitor to ensure stability.