Affirm experienced a major incident on June 10, 2026 affecting Canada and CA - Shop Pay Installments, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
CanadaCA - Shop Pay Installments
Update timeline
- investigating Jun 10, 2026, 03:06 PM UTC
We are experiencing a degradation in our checkout flow for users in Canada.
- investigating Jun 10, 2026, 03:07 PM UTC
We are continuing to investigate this issue.
- investigating Jun 10, 2026, 03:35 PM UTC
Our teams are still investigating the root cause of the issue. We will provide an update as soon as possible.
- monitoring Jun 10, 2026, 03:45 PM UTC
The errors within the checkout flow have resolved and the issue has been mitigated. Our teams are continuing to monitor before confirming full recovery.
- resolved Jun 10, 2026, 03:58 PM UTC
The checkout service has remained operational. This incident is now resolved.