Is AEserver Down Right Now? Live AEserver Status & Outages | IsDown incident

Connectivity Issues with our Dubai Servers

Major Resolved View vendor source →

Is AEserver Down Right Now? Live AEserver Status & Outages | IsDown experienced a major incident on June 16, 2019 affecting UAE Plans and UAE Datacenter #1 and 1 more component, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2019, 10:59 AM UTC
Resolved
Jun 16, 2019, 01:27 PM UTC
Duration
2h 27m
Detected by Pingoru
Jun 16, 2019, 10:59 AM UTC

Affected components

UAE PlansUAE Datacenter #1UAE Datacenter #2

Update timeline

  1. investigating Jun 16, 2019, 10:59 AM UTC

    We are aware of an ongoing issue under our Shared/Dedicated Hosting servers in Dubai. You may experience downtime connecting to the website and emails and we are currently working on resolving the issue.

  2. identified Jun 16, 2019, 11:04 AM UTC

    We're able to identify that the cause was due to a loop on one of the switches. Our Team is working with our DC to fix this issue at the earliest.

  3. identified Jun 16, 2019, 11:06 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jun 16, 2019, 01:27 PM UTC

    This incident has been resolved. Website access has now been fully restored, and all systems are verified to be working as expected again.