Is AEserver Down Right Now? Live AEserver Status & Outages | IsDown incident

cPanel / WHM Login Access Interruption

Minor Resolved View vendor source →

Is AEserver Down Right Now? Live AEserver Status & Outages | IsDown experienced a minor incident on April 28, 2026 affecting Client Area and UAE Plans and 1 more component, lasting 1d 16h. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 08:15 PM UTC
Resolved
Apr 30, 2026, 12:41 PM UTC
Duration
1d 16h
Detected by Pingoru
Apr 28, 2026, 08:15 PM UTC

Affected components

Client AreaUAE PlansOffshore Plans

Update timeline

  1. monitoring Apr 29, 2026, 07:58 AM UTC

    Several datacenters worldwide have temporarily restricted access to cPanel ports. This may cause login difficulties via the client area or Single Sign-On (SSO). Impact: All our servers and shared hosting clusters remain fully functional and are not affected. However, some intermediary global datacenters may apply temporary restrictions, which can partially impact your connectivity from the client area. Workaround: Access cPanel directly via port 2083 or through the cPanel subdomain using the credentials sent in your activation email (“Your hosting is ready”). Status: We are monitoring the situation closely. Resolution is expected shortly.

  2. monitoring Apr 29, 2026, 05:28 PM UTC

    cPanel patches have been deployed across all eligible servers. As mitigation measures are now in place for the majority of systems, we have lifted the temporary network-level blocks that were implemented to prevent unauthorized access. We strongly recommend that all customers update to the latest version of cPanel & WHM as soon as possible to ensure full protection against this vulnerability. For servers not eligible for the patch, we will be reaching out shortly with guidance on what options are available to secure your environment. We will continue to closely monitor the situation and take any additional steps necessary to maintain system security and stability. If you need assistance with updating cPanel or have any concerns, please contact our Support team.

  3. resolved Apr 30, 2026, 12:41 PM UTC

    This incident has been resolved.