Is AEserver Down Right Now? Live AEserver Status & Outages | IsDown incident

Upstream Network Issues on Dubai30 server

Notice Resolved View vendor source →

Is AEserver Down Right Now? Live AEserver Status & Outages | IsDown experienced a notice incident on January 26, 2021 affecting UAE Plans, lasting 16h 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2021, 07:01 PM UTC
Resolved
Jan 27, 2021, 11:28 AM UTC
Duration
16h 27m
Detected by Pingoru
Jan 26, 2021, 07:01 PM UTC

Affected components

UAE Plans

Update timeline

  1. investigating Jan 26, 2021, 07:01 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 26, 2021, 07:14 PM UTC

    The Dubai30 server - 185.243.77.100 is currently experiencing a huge amount of traffic which we suspect might be a DDOS attack. We are working with our network providers to blackhole this traffic and resume the service as soon as possible. The server itself is online and all data is safe, it is simply not visible on the internet.

  3. monitoring Jan 26, 2021, 07:41 PM UTC

    The Server's IP address has been null routed and will remain in this state for a few hours while we continue to monitor the traffic. The size of the DDOS attack is estimated to be 9.5Gbps

  4. monitoring Jan 27, 2021, 06:17 AM UTC

    Our network providers have confirmed that the attack has not subsided yet. We continue to monitor this situation and work closely with all the stakeholders to get this resolved at the earliest possible time. We appreciate your patience and support during this time. We also would like to reassure you that no data is lost or affected. We have access to the server and your data via private tunnels and we can retrieve any critical data if needed in the meanwhile.

  5. resolved Jan 27, 2021, 11:28 AM UTC

    This incident has been resolved and the server is now back online. The DDOS attack has been mitigated by our upstream providers. We thank each and every customer for the patience during this incident.