AdvicePay Outage History

AdvicePay is up right now

Pingoru has recorded 14 incidents for AdvicePay: 2 in the last 12 months and 1 in the last 90 days.

Source: status.advicepay.com

14incidents recorded
2last 12 months
1last 90 days
32 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking AdvicePay in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202610 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202611 of 525 (0%)

Incidents, newest first

Minor October 21, 2026 Dropbox Sign down due to a critical PHP vulnerability 1h 3m API, Web Portal

Started Oct 21, 2026, 03:15 PM UTC· resolved Oct 21, 2026, 04:19 PM UTC

  1. monitoring Oct 21, 2026, 03:15 PM UTC

    Due to a widespread PHP vulnerability, Dropbox has taken Dropbox Sign offline. Core AdvicePay services, payment processing, Docusign, and Acrobat Sign are operating properly with no issues. If you currently use Dropbox Sign for your processes, you will be unable to send signature requests. AdvicePay will continue to monitor the issue and update this incident.

  2. resolved Oct 21, 2026, 04:19 PM UTC

    Dropbox has patched the vulnerability and Dropbox Sign is operating properly.

Read the full incident report →

Minor April 6, 2026 Manual Bank Account Entry Availability – Web Portal

Started Apr 06, 2026, 03:56 PM UTC· resolved Apr 06, 2026, 03:56 PM UTC

  1. resolved Apr 06, 2026, 03:56 PM UTC

    An anti-fraud measure that resulted in clients being unable to manually enter bank account information for future-due subscriptions without upfront payments has been resolved.

Read the full incident report →

Minor October 20, 2025 Service Notice: AWS Outage Impact 9h 51m API, Web Portal

Started Oct 20, 2025, 03:41 PM UTC· resolved Oct 21, 2025, 01:32 AM UTC

  1. investigating Oct 20, 2025, 03:41 PM UTC

    We’re currently experiencing partial disruption due to a widespread AWS outage affecting several third-party services and integrations. Our core platform remains accessible, but some connected features may be slow or temporarily unavailable. Please also note that response times from our Support team may be delayed as a result of this outage. We’re monitoring the situation closely and will provide updates as AWS restores services. Thank you for your patience.

  2. resolved Oct 21, 2025, 01:32 AM UTC

    This incident has been resolved.

Read the full incident report →