Adobe Experience Cloud Outage History
Adobe Experience Cloud degraded · 1 long-running issue View live status →Pingoru has recorded 814 incidents for Adobe Experience Cloud: 814 in the last 12 months and 325 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 123 | 720 of 720 (100%) |
| May 2026 | 118 | 732 of 744 (98%) |
| June 2026 | 99 | 709 of 720 (98%) |
| July 2026 | 98 | 646 of 744 (87%) |
| August 2026 | 92 | 558 of 744 (75%) |
| September 2026 | 147 | 636 of 720 (88%) |
| October 2026 | 69 | 409 of 556 (74%) |
Incidents, newest first
Major September 7, 2026 Adobe Campaign 15h 8m Adobe Campaign
Started Sep 07, 2026, 10:40 PM UTC· resolved Sep 08, 2026, 01:48 PM UTC
No vendor updates were posted for this incident.
Notice September 7, 2026 Data Foundation, Platform Core Services, Query Service (+2 more): Performance issue 26m Adobe Journey Optimizer, Adobe Journey Optimizer B2B
Started Sep 07, 2026, 01:04 PM UTC· resolved Sep 07, 2026, 01:30 PM UTC
- monitoring Sep 07, 2026, 01:34 PM UTC
Our monitoring systems have alerted to a potential issue.
- monitoring Sep 07, 2026, 01:37 PM UTC
This issue has been determined to be impactful. We're investigating a performance issue.
- monitoring Sep 07, 2026, 01:39 PM UTC
We’re investigating a performance issue.
- monitoring Sep 07, 2026, 01:51 PM UTC
We’ve changed the impact start date for the performance issue.
- monitoring Sep 07, 2026, 01:59 PM UTC
A subset of Adobe Journey Optimizer customers in the Americas and EMEA regions may be experiencing intermittent timeouts and elevated error rates affecting profile-related services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
- monitoring Sep 07, 2026, 01:59 PM UTC
We've changed the Services impacted for the performance issue.
- monitoring Sep 07, 2026, 01:59 PM UTC
A subset of Adobe Experience Platform Data Foundation customers in the Americas and EMEA regions may be experiencing intermittent timeouts and elevated error rates affecting profile-related services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
- monitoring Sep 07, 2026, 02:01 PM UTC
We’re investigating a performance issue.
- monitoring Sep 07, 2026, 02:01 PM UTC
We’re investigating a performance issue.
- monitoring Sep 07, 2026, 02:09 PM UTC
A subset of Adobe Experience Platform customers in the Americas and EMEA regions may be experiencing intermittent timeouts and elevated error rates affecting profile-related services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
- monitoring Sep 07, 2026, 02:09 PM UTC
A subset of Adobe Experience Platform Data Foundation customers in the Americas and EMEA regions may be experiencing intermittent timeouts and elevated error rates affecting profile-related services. We are actively investigating this issue now and will post updates within one hour or as soon as new information becomes available. If you have any questions, please contact Adobe Journey Optimizer Support at https://experienceleague.adobe.com/support.
- resolved Sep 07, 2026, 02:13 PM UTC
We’ve resolved the performance issue.
- resolved Sep 07, 2026, 02:13 PM UTC
We’ve resolved the performance issue.
- resolved Sep 07, 2026, 02:14 PM UTC
A subset of Adobe Experience Platform customers in the Americas and EMEA regions may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experiencing intermittent timeouts and elevated error rates affecting profile-related services.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Sep 07, 2026, 02:14 PM UTC
A subset of Adobe Experience Platform customers in the Americas and EMEA regions may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experiencing intermittent timeouts and elevated error rates affecting profile-related services.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Sep 07, 2026, 02:15 PM UTC
A subset of Adobe Experience Platform customers in the Americas and EMEA regions may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experiencing intermittent timeouts and elevated error rates affecting profile-related services.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Sep 07, 2026, 02:15 PM UTC
A subset of Adobe Experience Platform customers in the Americas and EMEA regions may have experienced a service degradation.- What has changed: This issue has been resolved, and all systems are fully operational.- Customer impact: Customers may have experiencing intermittent timeouts and elevated error rates affecting profile-related services.If you are still experiencing symptoms, please contact Adobe Experience Platform Support at https://experienceleague.adobe.com/support. The information on this page reflects our understanding of the incident and impact at the time of the update.
- resolved Sep 07, 2026, 02:19 PM UTC
We’ve changed the impact end date for the performance issue.
- resolved Sep 07, 2026, 02:19 PM UTC
We've changed the Services impacted for the performance issue.
- resolved Sep 07, 2026, 02:30 PM UTC
We’ve changed the impact start date for the performance issue.
- resolved Sep 16, 2026, 07:55 PM UTC
We’ve reduced the severity level of the performance issue and will no longer be publishing updates.
- resolved Sep 16, 2026, 07:55 PM UTC
We’ve reduced the severity level of the performance issue and will no longer be publishing updates.
Notice September 7, 2026 GenStudio for Performance Marketing 1d 12h GenStudio for Performance Marketing
Started Sep 07, 2026, 07:42 AM UTC· resolved Sep 08, 2026, 07:54 PM UTC
No vendor updates were posted for this incident.
Notice September 6, 2026 Platform Core Services, Adobe Journey Optimizer 1h 34m Adobe Journey Optimizer
Started Sep 06, 2026, 11:12 PM UTC· resolved Sep 07, 2026, 12:47 AM UTC
No vendor updates were posted for this incident.
Minor September 4, 2026 Adobe Experience Manager as a Cloud Service 5h 15m Adobe Experience Manager as a Cloud Service
Started Sep 04, 2026, 02:10 PM UTC· resolved Sep 04, 2026, 07:25 PM UTC
No vendor updates were posted for this incident.
Notice September 3, 2026 Real-Time CDP 1d 4h Real-Time CDP
Started Sep 03, 2026, 07:00 AM UTC· resolved Sep 04, 2026, 11:19 AM UTC
No vendor updates were posted for this incident.
Minor September 2, 2026 Platform Core Services, Adobe Journey Optimizer, Real-Time CDP 33m Adobe Journey Optimizer, Real-Time CDP
Started Sep 02, 2026, 10:39 PM UTC· resolved Sep 02, 2026, 11:13 PM UTC
No vendor updates were posted for this incident.
Major September 1, 2026 Adobe Commerce 2h 10m Adobe Commerce
Started Sep 01, 2026, 04:00 PM UTC· resolved Sep 01, 2026, 06:10 PM UTC
No vendor updates were posted for this incident.
Notice August 18, 2026 Adobe Experience Manager as a Cloud Service, Adobe Developer Platform, CC Community 1h 48m Adobe Experience Manager as a Cloud Service
Started Aug 18, 2026, 09:41 PM UTC· resolved Aug 18, 2026, 11:29 PM UTC
No vendor updates were posted for this incident.
Major August 17, 2026 Adobe Express, Adobe Workfront, Acrobat Services (+1 more) 7h 30m Adobe Workfront
Started Aug 17, 2026, 12:55 AM UTC· resolved Aug 17, 2026, 08:26 AM UTC
No vendor updates were posted for this incident.
Major August 13, 2026 Adobe Express, Adobe Experience Manager as a Cloud Service, Adobe Workfront (+4 more) 2h 27m Adobe Experience Manager as a Cloud Service, Adobe Workfront
Started Aug 13, 2026, 02:37 PM UTC· resolved Aug 13, 2026, 05:05 PM UTC
No vendor updates were posted for this incident.
Minor August 11, 2026 Adobe Analytics, Adobe Target 8d 15h Adobe Analytics, Adobe Target
Started Aug 11, 2026, 12:00 AM UTC· resolved Aug 19, 2026, 03:00 PM UTC
No vendor updates were posted for this incident.
Major August 7, 2026 Adobe Experience Manager as a Cloud Service, Adobe Workfront, Adobe Acrobat Sign (+3 more) 11h 39m Adobe Experience Manager as a Cloud Service, Adobe Workfront, GenStudio for Performance Marketing
Started Aug 07, 2026, 09:51 AM UTC· resolved Aug 07, 2026, 09:30 PM UTC
No vendor updates were posted for this incident.
Minor August 5, 2026 Administrative Consoles, Adobe Analytics 2h 21m Adobe Analytics
Started Aug 05, 2026, 10:42 PM UTC· resolved Aug 06, 2026, 01:03 AM UTC
No vendor updates were posted for this incident.
Minor July 31, 2026 Adobe Express, GenStudio for Performance Marketing 1h 51m GenStudio for Performance Marketing
Started Jul 31, 2026, 10:49 AM UTC· resolved Jul 31, 2026, 12:40 PM UTC
No vendor updates were posted for this incident.
Minor July 23, 2026 Data Foundation, Real-Time CDP 4d 23h Real-Time CDP
Started Jul 23, 2026, 03:00 PM UTC· resolved Jul 28, 2026, 02:30 PM UTC
No vendor updates were posted for this incident.
Major July 23, 2026 Adobe Express, Administrative Consoles, Acrobat Services (+3 more) 49m GenStudio for Performance Marketing
Started Jul 23, 2026, 09:53 AM UTC· resolved Jul 23, 2026, 10:42 AM UTC
No vendor updates were posted for this incident.
Minor July 23, 2026 Platform Core Services, Adobe Journey Optimizer, Real Time CDP 5h 20m Adobe Journey Optimizer, Real-Time CDP
Started Jul 23, 2026, 04:15 AM UTC· resolved Jul 23, 2026, 09:35 AM UTC
No vendor updates were posted for this incident.
Minor July 22, 2026 Administrative Consoles, Customer Journey Analytics, Adobe Developer Platform 1h 37m Customer Journey Analytics
Started Jul 22, 2026, 11:57 PM UTC· resolved Jul 23, 2026, 01:35 AM UTC
No vendor updates were posted for this incident.
Notice July 20, 2026 Data Foundation, Platform Core Services, Adobe Journey Optimizer 1h 48m Adobe Journey Optimizer
Started Jul 20, 2026, 05:00 PM UTC· resolved Jul 20, 2026, 06:48 PM UTC
No vendor updates were posted for this incident.
Major July 17, 2026 Adobe Experience Manager, Adobe Sites Optimizer, Adobe LLM Optimizer 1h Adobe Experience Manager, Adobe Sites Optimizer, Adobe Brand Visibility
Started Jul 17, 2026, 06:29 PM UTC· resolved Jul 17, 2026, 07:30 PM UTC
No vendor updates were posted for this incident.
Major July 10, 2026 Adobe Sites Optimizer 23m Adobe Sites Optimizer
Started Jul 10, 2026, 04:45 PM UTC· resolved Jul 10, 2026, 05:09 PM UTC
No vendor updates were posted for this incident.
Minor July 9, 2026 Customer Journey Analytics, Adobe Journey Optimizer 7h 50m Customer Journey Analytics, Adobe Journey Optimizer
Started Jul 09, 2026, 07:00 AM UTC· resolved Jul 09, 2026, 02:50 PM UTC
No vendor updates were posted for this incident.
Minor July 7, 2026 Adobe Journey Optimizer, Real Time CDP 17h 15m Adobe Journey Optimizer, Real-Time CDP
Started Jul 07, 2026, 07:30 PM UTC· resolved Jul 08, 2026, 12:45 PM UTC
No vendor updates were posted for this incident.
Major June 25, 2026 Data Foundation, Platform Core Services, Adobe Journey Optimizer (+1 more) 1h 1m Adobe Journey Optimizer, Real-Time CDP
Started Jun 25, 2026, 10:12 PM UTC· resolved Jun 25, 2026, 11:13 PM UTC
No vendor updates were posted for this incident.