Adjust Outage History

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Adjust had 21 outages in the last 2 years totaling 614h 22m of downtime — averaging 0.9 incidents per month.

There were 21 Adjust outages since June 18, 2024 totaling 614h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.adjust.com

Notice June 5, 2026

Missing Ad Spend data and missing tracker names in reports

Detected by Pingoru
Jun 05, 2026, 05:05 AM UTC
Resolved
Jun 05, 2026, 11:00 AM UTC
Duration
5h 55m
Affected: Report ServiceAd Spend Service
Timeline · 4 updates
  1. investigating Jun 05, 2026, 05:05 AM UTC

    We are currently investigating several reporting issues. Ad Spend data is missing for all clients using cron schedules, affecting part of yesterday's data and today's data, while clients using custom schedules via the Scheduling Service appear to be unaffected. We are also observing intermittent cases of missing tracker names in reports.

  2. identified Jun 05, 2026, 06:30 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 05, 2026, 07:13 AM UTC

    We have successfully restored the majority of the missing Ad Spend data and resolved the intermittent issue with missing tracker names in reports. Our team is actively working to restore the remaining Ad Spend data.

  4. resolved Jun 05, 2026, 11:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 23, 2026

Degraded Performance

Detected by Pingoru
Apr 23, 2026, 10:15 AM UTC
Resolved
Apr 23, 2026, 10:30 AM UTC
Duration
15m
Affected: Engagement Redirect EndpointSDK Endpoint
Timeline · 2 updates
  1. investigating Apr 23, 2026, 10:55 AM UTC

    We’re investigating intermittent errors and elevated latency affecting a subset of incoming requests.

  2. resolved Apr 23, 2026, 10:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 11, 2026

Degraded performance of Deeplink Generator API, dashboard and reporting services

Detected by Pingoru
Apr 11, 2026, 01:25 AM UTC
Resolved
Apr 11, 2026, 03:55 AM UTC
Duration
2h 30m
Affected: DashboardReport ServiceTrueLink API
Timeline · 2 updates
  1. investigating Apr 11, 2026, 03:48 AM UTC

    We are currently investigating degraded performance of the Deeplink Generator API, dashboard and reporting services. Our engineers are actively working on resolving the issue.

  2. resolved Apr 11, 2026, 04:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 17, 2026

Raw Data Export – Partial Delays

Detected by Pingoru
Mar 17, 2026, 05:00 PM UTC
Resolved
Mar 18, 2026, 01:30 PM UTC
Duration
20h 29m
Affected: Raw Data Export Service
Timeline · 3 updates
  1. investigating Mar 17, 2026, 08:31 PM UTC

    We are currently investigating an issue that is causing partial delays in raw data (CSV) exports. No data loss is expected.

  2. monitoring Mar 18, 2026, 12:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 18, 2026, 02:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 16, 2026

Partial data processing delay

Detected by Pingoru
Mar 16, 2026, 06:27 AM UTC
Resolved
Mar 16, 2026, 12:31 PM UTC
Duration
6h 3m
Affected: Ad Spend Service
Timeline · 3 updates
  1. investigating Mar 16, 2026, 08:27 AM UTC

    We are currently investigating an issue that is preventing the ingestion of aggregated ad spend data, the validation of in-app purchases, and the ingestion of SKAN data from the Meta and Google Ads reporting APIs.

  2. investigating Mar 16, 2026, 10:32 AM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 16, 2026, 04:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 27, 2026

Degraded performance on dashboard, report service and automate services

Detected by Pingoru
Feb 27, 2026, 08:02 AM UTC
Resolved
Feb 27, 2026, 10:35 AM UTC
Duration
2h 32m
Affected: DashboardReport Service
Timeline · 4 updates
  1. investigating Feb 27, 2026, 09:28 AM UTC

    We are currently experiencing degraded performance on dashboard, report service and automate services. Our engineers are working on resolving the issue.

  2. identified Feb 27, 2026, 09:47 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 27, 2026, 09:48 AM UTC

    The fix has been implemented, services are available and we're continuing to monitor the status.

  4. resolved Feb 27, 2026, 10:45 AM UTC

    The incident has been resolved.

Read the full incident report →

Notice February 17, 2026

Degraded data processing for 2026-02-16

Detected by Pingoru
Feb 17, 2026, 12:00 AM UTC
Resolved
Feb 17, 2026, 03:00 PM UTC
Duration
14h 59m
Timeline · 2 updates
  1. identified Feb 17, 2026, 11:09 AM UTC

    We have identified an issue causing processing delays for a small subset of incoming data from February 16, 2026. Our engineering team is currently implementing a fix. Please note that no data has been lost, and all records remain queued for processing.

  2. resolved Feb 17, 2026, 03:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 9, 2026

Degraded performance - dashboard

Detected by Pingoru
Feb 09, 2026, 11:58 AM UTC
Resolved
Feb 09, 2026, 01:20 PM UTC
Duration
1h 21m
Affected: Dashboard
Timeline · 2 updates
  1. identified Feb 09, 2026, 12:51 PM UTC

    We are currently experiencing a degraded performance on our dashboard. Our engineers have identified the root cause and are working on resolving the issue.

  2. resolved Feb 09, 2026, 01:24 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor January 27, 2026

Data processing delay

Detected by Pingoru
Jan 27, 2026, 05:30 PM UTC
Resolved
Jan 27, 2026, 09:00 PM UTC
Duration
3h 29m
Affected: Report Service
Timeline · 2 updates
  1. monitoring Jan 27, 2026, 07:45 PM UTC

    We're currently experiencing a data processing delay of about 5% of today’s data for non-SAN data. Our engineers are actively working on resolving this delay.

  2. resolved Jan 27, 2026, 09:07 PM UTC

    The delay has been resolved.

Read the full incident report →

Notice January 18, 2026

Revenue events delay

Detected by Pingoru
Jan 18, 2026, 12:15 AM UTC
Resolved
Jan 20, 2026, 06:00 PM UTC
Duration
2d 17h
Timeline · 3 updates
  1. identified Jan 18, 2026, 11:59 AM UTC

    We are currently experiencing a delay in processing revenue events that occurred between 0:15 and 3:08 UTC. The delay will be resolved within the same day on 18th of January.

  2. monitoring Jan 18, 2026, 11:59 AM UTC

    We are working on resolving the delay, it will be resolved within the same day on 18th of January.

  3. resolved Jan 21, 2026, 10:01 PM UTC

    The incident has been resolved.

Read the full incident report →

Notice January 14, 2026

Degraded performance dashboard

Detected by Pingoru
Jan 14, 2026, 11:55 AM UTC
Resolved
Jan 14, 2026, 11:55 AM UTC
Duration
Affected: Dashboard
Timeline · 1 update
  1. resolved Jan 14, 2026, 01:10 PM UTC

    The issue occurred between 11:55–12:25 UTC and has been fully resolved.

Read the full incident report →

Major August 28, 2025

Adjust service outage

Detected by Pingoru
Aug 28, 2025, 11:27 AM UTC
Resolved
Aug 28, 2025, 01:30 PM UTC
Duration
2h 2m
Affected: Engagement Redirect EndpointSDK EndpointDashboardServer to Server Endpoint
Timeline · 9 updates

Read the full incident report →

Minor August 4, 2025

Elevated Server Response Errors

Detected by Pingoru
Aug 04, 2025, 11:00 AM UTC
Resolved
Aug 04, 2025, 12:25 PM UTC
Duration
1h 24m
Affected: Engagement Redirect EndpointDashboardServer to Server Endpoint
Timeline · 3 updates
  1. identified Aug 04, 2025, 11:45 AM UTC

    We're experiencing an elevated level of server response errors and are currently looking into the issue.

  2. monitoring Aug 04, 2025, 12:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 04, 2025, 12:35 PM UTC

    All systems are operational.

Read the full incident report →

Minor May 27, 2025

Temporary delay in data processing

Detected by Pingoru
May 27, 2025, 06:00 AM UTC
Resolved
May 27, 2025, 11:30 AM UTC
Duration
5h 29m
Affected: Report ServiceRaw Data Export Service
Timeline · 2 updates
  1. monitoring May 27, 2025, 09:54 AM UTC

    We're currently experiencing a delay in data processing for Report Service as well as raw Data Exports. There is no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. We expect full resolution, including callbacks and dashboard reporting, by 11am UTC.

  2. resolved May 28, 2025, 04:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 6, 2025

Data center service outage

Detected by Pingoru
May 06, 2025, 11:35 PM UTC
Resolved
May 19, 2025, 07:00 AM UTC
Duration
12d 7h
Affected: Engagement Redirect EndpointDashboardServer to Server Endpoint
Timeline · 8 updates
  1. investigating May 07, 2025, 06:03 AM UTC

    Adjust is currently experiencing a service outage in one of the data centers. As a result, some Adjust tracker URLs fail to redirect, incoming engagements and s2s requests are partly not being processed. We sincerely apologize for the disruption and inconvenience caused. We have all teams active to collectively work on an immediate solution.

  2. identified May 07, 2025, 06:04 AM UTC

    Adjust is currently experiencing a service outage in one of the data centers. As a result, some Adjust tracker URLs fail to redirect, incoming engagements and s2s requests are partly not being processed. We sincerely apologize for the disruption and inconvenience caused. We have all teams active to collectively work on an immediate solution.

  3. monitoring May 07, 2025, 06:05 AM UTC

    All of our data centers are functional, we are monitoring the results.

  4. monitoring May 07, 2025, 08:52 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring May 07, 2025, 08:53 AM UTC

    We are continuing to monitor for any further issues.

  6. monitoring May 08, 2025, 09:44 PM UTC

    We are continuing to monitor for any further issues.

  7. monitoring May 14, 2025, 01:01 PM UTC

    We are continuing to monitor for any further issues.

  8. resolved May 23, 2025, 10:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 28, 2025

Ad Revenue delay

Detected by Pingoru
Apr 28, 2025, 09:00 AM UTC
Resolved
May 02, 2025, 08:15 AM UTC
Duration
3d 23h
Timeline · 4 updates
  1. investigating Apr 29, 2025, 12:55 PM UTC

    We are currently experiencing a delay in Ad Revenue reporting. The engineering team is investigating and actively working on resolving the issue. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. All raw data exports including real-time callbacks and CSV uploads, both to your own BIs and to partners, will function as normal.

  2. identified Apr 29, 2025, 12:56 PM UTC

    We are currently experiencing a delay in Ad Revenue reporting. The engineering team is actively working on resolving the issue, once resolved, all data will be processed accordingly. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. All raw data exports including real-time callbacks and CSV uploads, both to your own BIs and to partners, will function as normal.

  3. monitoring Apr 30, 2025, 03:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 02, 2025, 08:15 AM UTC

    This incident has been resolved. We would like to sincerely apologize for the disruption and to thank you for your patience while we worked on a solution. Please contact your Adjust representative or [email protected] with any additional questions.

Read the full incident report →

Minor April 3, 2025

Intermittent availability with Report Service

Detected by Pingoru
Apr 03, 2025, 01:07 AM UTC
Resolved
Apr 03, 2025, 03:23 AM UTC
Duration
2h 15m
Affected: DashboardReport Service
Timeline · 5 updates
  1. investigating Apr 03, 2025, 01:07 AM UTC

    Our engineering and operations teams have initiated an immediate incident response due to confirmed reports of suboptimal availability related to our Report Service API.

  2. investigating Apr 03, 2025, 01:18 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 03, 2025, 01:27 AM UTC

    We are currently experiencing suboptimal availability within our Report Service API. Our engineering and operations teams are actively mitigating the issue and investigating the root cause with our highest priority. While our initial assessment indicates no expected impact on the availability of our core measurement services or data processing, we will provide a full post-mortem as soon as possible if we discover any changes. We apologize sincerely for any inconvenience or disruption this may cause to your business

  4. monitoring Apr 03, 2025, 01:40 AM UTC

    Fixes are actively being put in place and we are monitoring the results

  5. resolved Apr 03, 2025, 03:23 AM UTC

    This incident has been resolved. This disruption had no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. All raw data exports including real-time callbacks and CSV uploads, both to your own BIs and to partners, functioned as normal during the incident. Engagements, redirects and other in-app activities etc have all been processed correctly and in real time. Once again, we would like to sincerely apologize for the disruption and to thank you for your patience while we worked on a solution. Please contact your Adjust representative or [email protected] with any additional questions.

Read the full incident report →

Minor February 6, 2025

Degradation in performance

Detected by Pingoru
Feb 06, 2025, 10:30 AM UTC
Resolved
Feb 07, 2025, 01:06 AM UTC
Duration
14h 35m
Affected: DashboardReport ServiceRaw Data Export ServiceUploading Service
Timeline · 4 updates
  1. investigating Feb 06, 2025, 05:36 PM UTC

    We are currently experiencing a degradation in performance. Dashboard reporting, KPI service and raw data exports are being delayed. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. We are working on fixing this issue

  2. identified Feb 06, 2025, 05:37 PM UTC

    We have identified and addressed the issue. Dashboard reporting, KPI service and raw data exports are being delayed. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns.

  3. monitoring Feb 06, 2025, 09:17 PM UTC

    The issue has been resolved and we are monitoring the results.

  4. resolved Feb 07, 2025, 01:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 13, 2024

Degrading performance in partial Engagement, SDK, S2S & Raw data Export services

Detected by Pingoru
Aug 13, 2024, 06:41 PM UTC
Resolved
Aug 13, 2024, 10:30 PM UTC
Duration
3h 48m
Affected: Engagement Redirect EndpointSDK EndpointServer to Server EndpointRaw Data Export Service
Timeline · 2 updates
  1. investigating Aug 14, 2024, 06:26 PM UTC

    Engagement, SDK, S2S & Raw data Export services are currently partially degraded. We sincerely apologize for the disruption and inconvenience caused. We have various teams who are actively investigating root causes and once identified will be dispatched to collectively work on an immediate solution.

  2. resolved Aug 14, 2024, 06:27 PM UTC

    This incident has been resolved. Once again, we would like to sincerely apologize for the disruption and to thank you for your patience while we worked on the solution. Please contact your [email protected] or your Adjust representative with any additional questions.

Read the full incident report →

Minor June 18, 2024

Degrading performance in partial Engagement, SDK & S2S services

Detected by Pingoru
Jun 18, 2024, 08:00 AM UTC
Resolved
Jun 18, 2024, 08:45 AM UTC
Duration
45m
Affected: SDK EndpointServer to Server Endpoint
Timeline · 2 updates
  1. investigating Jun 18, 2024, 08:24 AM UTC

    The Adjust Engagement, SDK & S2S services are currently experiencing a partial degradation in performance. Adjust attribution service and raw data exports services including real-time callbacks and CSV uploads are unaffected. We are working on fixing this issue.

  2. resolved Jun 18, 2024, 08:45 AM UTC

    This incident has been resolved. This disruption had no impact on Adjust attribution and raw data exports services including real-time callbacks and CSV uploads during the incident. Once again, we would like to sincerely apologize for the disruption and to thank you for your patience while we worked on a solution. Please contact your [email protected] or your Adjust representative with any additional questions.

Read the full incident report →