Aditude experienced a minor incident on July 11, 2024 affecting Insights, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Insights
Update timeline
- investigating Jul 11, 2024, 11:35 PM UTC
We are investigating reports of a data delay in the insights platform. The delayed data begins at 6PM Eastern Time.
- identified Jul 11, 2024, 11:38 PM UTC
We have identified the issue and are implementing a fix.
- monitoring Jul 12, 2024, 12:36 AM UTC
A fix has been implemented, and we are actively monitoring its performance. Data delays may persist until the system completes processing all the data.
- resolved Jul 12, 2024, 01:34 AM UTC
The data delay has been resolved.