Aditude experienced a minor incident on July 18, 2024 affecting Insights, lasting 2h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 18, 2024, 08:21 PM UTC
We are currently investigating a data delay on the Insights platform.
- identified Jul 18, 2024, 09:15 PM UTC
The issue has been identified, and a fix has been implemented. Some data may still experience delays or inaccuracies until the backfill and data deduplication processes are completed.
- monitoring Jul 18, 2024, 09:42 PM UTC
A fix has been implemented, and we are actively monitoring the results. Data may continue to experience delays and/or inconsistencies until the backfill and data deduplication processes are fully completed.
- resolved Jul 18, 2024, 10:48 PM UTC
Data ingress issues have been resolved. However, timestamp misattribution in 10-minute interval data persists, resulting in potential inaccuracies such as artificial dips and spikes. Data loss may have occurred on some publishers.