Aditude experienced a minor incident on October 1, 2024 affecting Insights, lasting 3h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Insights
Update timeline
- investigating Oct 01, 2024, 04:42 PM UTC
We are currently investigating slow queries and incomplete data in the Insights platform.
- monitoring Oct 01, 2024, 06:38 PM UTC
The issue causing incomplete query results has been identified and addressed. We are actively monitoring the implemented fix to ensure stability. Please note that query performance may be temporarily slower than usual during this period.
- resolved Oct 01, 2024, 07:44 PM UTC
This incident has been resolved.