Adereso incident

Intermitencia en Bots (IBM Watson)

Minor Resolved View vendor source →

Adereso experienced a minor incident on May 15, 2024 affecting Botcenter API, lasting 22h 25m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2024, 03:54 PM UTC
Resolved
May 16, 2024, 02:20 PM UTC
Duration
22h 25m
Detected by Pingoru
May 15, 2024, 03:54 PM UTC

Affected components

Botcenter API

Update timeline

  1. investigating May 15, 2024, 03:54 PM UTC

    Tenemos una intermitencia reportada directamente de parte del proveedor (IBM Watson, es decir, no afecta a bots creados en módulo Adereso IA), lo cual está afectando el funcionamiento de los bots. Actualizaremos conforme tengamos novedades de parte del proveedor

  2. resolved May 16, 2024, 02:20 PM UTC

    El incidente ha sido resuelto y los bots funcionan con normalidad.