Aderant incident

iTimekeep Performance Degradation

Notice Resolved View vendor source →

Aderant experienced a notice incident on February 1, 2022 affecting iTimekeep US, lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2022, 03:35 PM UTC
Resolved
Feb 01, 2022, 08:39 PM UTC
Duration
5h 4m
Detected by Pingoru
Feb 01, 2022, 03:35 PM UTC

Affected components

iTimekeep US

Update timeline

  1. investigating Feb 01, 2022, 03:35 PM UTC

    We are currently investigating reports of performance degradation at this time.

  2. monitoring Feb 01, 2022, 04:28 PM UTC

    We have addressed the performance issue. We will continue to monitor to ensure there are no additional performance issues.

  3. resolved Feb 01, 2022, 08:39 PM UTC

    The latency and connectivity issues reported by iTimekeep users earlier this morning should now be resolved.