Aderant incident

Onyx Partial Outage

Major Resolved View vendor source →

Aderant experienced a major incident on April 29, 2026 affecting Onyx US and Onyx CAN and 1 more component, lasting 3h 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 09:26 PM UTC
Resolved
Apr 30, 2026, 01:14 AM UTC
Duration
3h 47m
Detected by Pingoru
Apr 29, 2026, 09:26 PM UTC

Affected components

Onyx USOnyx CANOnyx UKOnyx APAOnyx EU

Update timeline

  1. investigating Apr 29, 2026, 09:26 PM UTC

    We are currently experiencing an issue that is preventing users from logging into the Onyx web application. Our team is actively investigating the problem. Onyx Rules are functioning normally and generating alerts in other applications without any issues.

  2. resolved Apr 30, 2026, 01:14 AM UTC

    This incident has been resolved.