Aderant experienced a critical incident on August 3, 2023 affecting Conflicts US, lasting 2h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Conflicts US
Update timeline
- identified Aug 03, 2023, 04:27 PM UTC
We are currently aware of an issue where new searches cannot be performed. We have identified the problem and are actively working on a fix for this issue. An update will be provided once the issue is resolved.
- identified Aug 03, 2023, 04:56 PM UTC
The fix has been applied and Aderant is in the process of reindexing each tenant's searchable data. There will be an additional notification once that is complete.
- resolved Aug 03, 2023, 06:50 PM UTC
The incident has been resolved.