Aderant experienced a minor incident on October 2, 2023 affecting iTimekeep US, lasting 7h 7m. The incident has been resolved; the full update timeline is below.
Affected components
iTimekeep US
Update timeline
- investigating Oct 02, 2023, 01:38 PM UTC
We are currently investigating a potential performance issue.
- identified Oct 02, 2023, 02:01 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 02, 2023, 02:49 PM UTC
A fix has been implemented and we are monitoring the results
- monitoring Oct 02, 2023, 03:39 PM UTC
We are continuing to monitor for further issues.
- monitoring Oct 02, 2023, 05:15 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 02, 2023, 08:46 PM UTC
This incident has been resolved.