Aderant experienced a major incident on January 15, 2024 affecting iTimekeep US and iTimekeep UK, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
iTimekeep USiTimekeep UK
Update timeline
- investigating Jan 15, 2024, 05:18 PM UTC
We’re currently experiencing issues with iTimekeep authenticating via Aderant Identity. Users are unable to log in. Our team is currently working to restore access. We apologize for any inconvenience. Users authenticating via Aderant Identity may be affected. Next update in one (1) hour.
- resolved Jan 15, 2024, 05:29 PM UTC
This incident has been resolved.