Aderant incident

Onyx Service Outage

Critical Resolved View vendor source →

Aderant experienced a critical incident on January 15, 2024 affecting Onyx US and Onyx CAN and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2024, 05:19 PM UTC
Resolved
Jan 15, 2024, 05:43 PM UTC
Duration
24m
Detected by Pingoru
Jan 15, 2024, 05:19 PM UTC

Affected components

Onyx USOnyx CANOnyx UK

Update timeline

  1. investigating Jan 15, 2024, 05:19 PM UTC

    We’re experiencing a service outage with Aderant Onyx. Users are unable to log into the application. Our team is currently working to restore the service. We apologize for any inconvenience. Next update in one (1) hour.

  2. resolved Jan 15, 2024, 05:43 PM UTC

    Service to Aderant Onyx has been restored.