Aderant experienced a major incident on February 17, 2023 affecting iTimekeep UK, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
iTimekeep UK
Update timeline
- investigating Feb 17, 2023, 12:07 PM UTC
We are currently aware and investigating an issue where users are unable to successfully log into iTimekeep. We will provide an update as soon as possible as this investigation continues.
- identified Feb 17, 2023, 12:16 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 17, 2023, 12:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 17, 2023, 01:48 PM UTC
This incident as been resolved.