Aderant incident

Onyx US: Partial Outage

Notice Resolved View vendor source →

Aderant experienced a notice incident on June 10, 2024 affecting Onyx US, lasting 4h 47m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2024, 09:50 PM UTC
Resolved
Jun 11, 2024, 02:37 AM UTC
Duration
4h 47m
Detected by Pingoru
Jun 10, 2024, 09:50 PM UTC

Affected components

Onyx US

Update timeline

  1. investigating Jun 10, 2024, 09:50 PM UTC

    The Aderant team is currently investigating degraded performance in the US region for Onyx. Services are intermittently available. We will continue to post updates as more information becomes available. We apologize for the inconvenience.

  2. resolved Jun 11, 2024, 02:37 AM UTC

    The Aderant team has identified and resolved an issue with system scaling configuration. This issue has been resolved.