Aderant experienced a notice incident on July 30, 2024 affecting BillBlast US and BillBlast CAN and 1 more component, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 30, 2024, 01:08 PM UTC
Aderant is currently aware of an issue impacting Microsoft Azure services. We have received reports of network difficulties affecting access to certain Microsoft services. Note that BillBlast services are operating normally, the issue is intermittent, and is not affecting all users. Aderant’s team is actively monitoring the situation and investigating the issue as reported by Microsoft.
- monitoring Jul 30, 2024, 01:08 PM UTC
We are investigating the issue still, which appears to only be effecting limited sources.
- resolved Jul 30, 2024, 02:29 PM UTC
An issue has been confirmed as a global outage of the Microsoft network which now appears to be resolved. We are awaiting more information from Microsoft on the issue, but from 13:01 UTC all services appear to be available from all regions without issue.