Aderant experienced a notice incident on July 30, 2024 affecting iTimekeep US and iTimekeep CAN and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 30, 2024, 01:05 PM UTC
Aderant is currently aware of an issue impacting Microsoft Azure services. We have received reports of network difficulties affecting access to certain Microsoft services. Note that iTimekeep services are operating normally, and the issue is intermittent, not affecting all users. Aderant’s team is actively monitoring the situation and investigating the issue as reported by Microsoft.
- monitoring Jul 30, 2024, 02:12 PM UTC
We continue to investigate and monitor an issue impacting a subset of Azure services. More details will be provided as they become available. Note: iTimekeep services are operating normally, and the issue is intermittent and does not affect all users.
- resolved Jul 31, 2024, 01:18 PM UTC
the Microsoft network issue has been resolved.