Aderant experienced a major incident on September 21, 2024 affecting OCG Live UK, lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Affected components
OCG Live UK
Update timeline
- identified Sep 21, 2024, 03:54 PM UTC
We wanted to inform you that we are currently experiencing an issue where users cannot log into OCG Live in the UK region. All other functions are working as expected, and validation requests are still operational. Our team is actively working on resolving this, and we will update you as soon as we have more information. We sincerely apologize for any inconvenience this may have caused you and your team.
- monitoring Sep 21, 2024, 05:56 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Sep 21, 2024, 06:13 PM UTC
This incident has been resolved.