Aderant experienced a minor incident on October 14, 2024 affecting Conflicts US and Conflicts APA and 1 more component, lasting 3h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 14, 2024, 05:07 PM UTC
We are currently experiencing degraded performance across our Conflicts Search services, resulting in intermittent failures to refresh search data for some users. The searches may not be accurate if the data is not refreshed. Our engineering team is actively investigating the issue and working to restore full functionality as quickly as possible. During this time, you may experience slower response times or occasional service disruptions. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will be provided as soon as more information becomes available. Thank you for your understanding.
- resolved Oct 14, 2024, 08:30 PM UTC
We are pleased to inform you that full functionality has been restored across our Conflicts Search services. The intermittent issues with search data refresh have been resolved, and searches should now return accurate and up-to-date results as expected. We sincerely appreciate your patience during this time and apologize for any inconvenience caused. Our engineering team continues to monitor the system to ensure continued stability and performance. Should you encounter any further issues, please don't hesitate to reach out to us. Thank you for your understanding.