Aderant incident

Conflicts Partial Outage - Conflicts File Opening Services

Aderant experienced a major incident on November 26, 2024 affecting Conflicts US and Conflicts APA and 1 more component, lasting 8h 44m. The incident has been resolved; the full update timeline is below.

Started: Nov 26, 2024, 05:25 AM UTC
Resolved: Nov 26, 2024, 02:09 PM UTC
Duration: 8h 44m
Detected by Pingoru: Nov 26, 2024, 05:25 AM UTC

Affected components

Conflicts USConflicts APAConflicts UKConflicts CAN

Update timeline

identified Nov 26, 2024, 05:25 AM UTC

We are currently experiencing a partial outage for Aderant Conflicts. This outage only affects Conflicts File Opening Services, resulting in failures to authenticate the API. Our engineering team is actively investigating the issue and working to restore full functionality as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will be provided as soon as more information becomes available. Thank you for your understanding.
monitoring Nov 26, 2024, 01:44 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Nov 26, 2024, 02:09 PM UTC

This incident has been resolved.