Aderant experienced a major incident on April 15, 2025 affecting Onyx US, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Onyx US
Update timeline
- investigating Apr 15, 2025, 08:24 PM UTC
We are currently experiencing an issue that is preventing users from logging into the Onyx web application. Our team is actively investigating the problem. Rest assured, the Rules are functioning normally and generating alerts in other applications without any issues.
- monitoring Apr 15, 2025, 08:44 PM UTC
A fix has been implemented, and we are currently monitoring the results.
- resolved Apr 15, 2025, 08:54 PM UTC
This incident has been resolved.