Adeptcore experienced a minor incident on March 26, 2020 affecting ACP - Network, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 26, 2020, 01:24 PM UTC
We have received reports this morning of some networking related disconnects and routing issues. We are investigating it at the current moment. All services are currently operational. Users might have been disconnected from there sessions and VPNs might have reset between 7AM CST this morning and 8:15AM CST this morning.
- monitoring Mar 26, 2020, 03:36 PM UTC
We have reviewed the issues from this morning and confirmed the environment is still running steadily without any newly reported issues. Our data center operations have confirmed they save 2 blips this morning related to networking infrastructure. As of this time, no new cases have been reported and troubleshooting has confirmed all equipment and networks are performing as expected. We are monitoring the situation at this time. We will resolve this incident at the end of the day if no other reports come in related to network performance.
- resolved Mar 27, 2020, 01:35 PM UTC
This incident has been resolved.