Adeptcore experienced a minor incident on March 30, 2020 affecting ACP - Cloud-Hosted and ACP - Network, lasting 3h 49m. The incident has been resolved; the full update timeline is below.
Affected components
ACP - Cloud-HostedACP - Network
Update timeline
- investigating Mar 30, 2020, 06:10 PM UTC
We are currently receiving reports of network latency from certain ISP's. We are investigating the root cause of this and will update you as soon as possible.
- monitoring Mar 30, 2020, 06:23 PM UTC
We have identified routing issues and are working with our upstream provider on the issues detected. Currently, all services are back to normal operation. We are continuing to monitor the situation.
- resolved Apr 13, 2020, 09:50 PM UTC
This incident has been resolved.