Adeptcore incident

Adeptcloud ELK-1 DC Network Outage

Major Resolved View vendor source →

Adeptcore experienced a major incident on April 12, 2022 affecting ACP - Network, lasting 3h 29m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2022, 06:30 PM UTC
Resolved
Apr 12, 2022, 10:00 PM UTC
Duration
3h 29m
Detected by Pingoru
Apr 12, 2022, 06:30 PM UTC

Affected components

ACP - Network

Update timeline

  1. identified Apr 12, 2022, 06:30 PM UTC

    Adeptcloud ELK Datacenter experienced a network outage today. The primary firewall crashed and failed over to our secondary. Outage lasted from 1:13PM CST to 1:20PM CST. We are looking into the issue and will update here once the primary firewall is back in working order.

  2. resolved Jun 01, 2022, 08:57 PM UTC

    This incident has been resolved.