Adeptcore experienced a critical incident on May 26, 2023 affecting ACP - Nodes, lasting 11d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 26, 2023, 11:56 AM UTC
We are investigating reports of outages at our ELK datacenter. We are working with engineers to identify and resolve this issue as quickly as possible. We will update you once we have more information.
- identified May 26, 2023, 12:50 PM UTC
We have identified the issue as an outage for our active directory cluster of hosts and are working on bringing them back up currently.
- monitoring May 26, 2023, 01:13 PM UTC
All servers appear to be back online at this point and time. Please try to log in or have your clients try to log in and confirm there are no residual issues. If you experience issues, please call us at 847-595-0343 or email us at support.adeptcloud.net. We will continue to monitor and post a post-mortem within the next week detailing what happened and plans for the future.
- resolved Jun 06, 2023, 02:15 PM UTC
This incident has been resolved.