Adeptcore experienced a major incident on June 6, 2023 affecting ACP - Nodes, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
ACP - Nodes
Update timeline
- investigating Jun 06, 2023, 02:14 PM UTC
We are currently getting reports of service degredation for some servers at our elk datacenter. We are investigating this to find the cause and resolution as quickly as possible. We will update you as we get more information.
- investigating Jun 06, 2023, 02:15 PM UTC
We are continuing to investigate this issue.
- identified Jun 06, 2023, 02:50 PM UTC
The issue has been resolved and all affected servers should be back online momentarily.
- monitoring Jun 06, 2023, 04:04 PM UTC
all servers appear to be back online and the issue appears to be resolved. If you exprience any continued issues, let us know by submitting a ticket to [email protected] or calling us at 847-595-0343.
- resolved Oct 13, 2023, 06:11 PM UTC
This incident has been resolved.